A clearer pathway for your child, by telehealth
If you are trying to work out whether ADHD is part of the picture for your child, you can have a structured assessment with an Australian team of psychologists, psychiatrists and GPs — online, from home, with the whole family involved and no waiting rooms.
You know your child best
Most parents come to us after a long stretch of wondering, watching and trying to help. School might have raised concerns, or you may simply sense that your child is working harder than they should have to.
Our role is to bring structure and clarity to that uncertainty — with a team of psychologists, psychiatrists and GPs, by video, so you are not driving the whole family across town for appointments. An assessment is not about finding fault, and it is not about rushing to a label. It is about understanding your child and giving you a clear, practical sense of what helps.
- Parents and carers seeking a clearer pathway after months of questions
- Families where school has suggested looking into attention or behaviour
- Children and teenagers who are bright but struggling to show it
- Families who want proper, team-based care by telehealth without travel or waiting rooms
A careful, developmentally informed telehealth process
Assessing children and adolescents is different from assessing adults. It is developmentally informed, considers the whole environment around your child, and draws on more than one source of information. Your child’s in-depth assessment is led by a registered Australian psychologist, by secure video, with you involved throughout. Where ADHD is identified, a psychiatrist — a medical doctor — confirms the diagnosis and looks after treatment.
It is calm and child-friendly. Not every child who is assessed will meet the criteria for ADHD, and understanding that is just as valuable. The goal is an accurate picture, not an answer decided in advance.
Conversations with you
A structured video discussion of your child’s development, history and day-to-day experience at home, drawing on what you have noticed over time.
Time with your child or teen
An age-appropriate, unhurried video conversation and structured tasks so your child can show how they think, focus and feel in their own words.
Information from school
With your consent, input from teachers helps us understand how your child manages in a different setting. Behaviour at home and at school together tells the fuller story.
Validated questionnaires
Standardised, age-appropriate tools completed by parents and, where suitable, teachers, to measure your child’s experience against recognised criteria.
Why we ask for input from school and family
ADHD shows up across more than one setting, so a sound assessment looks at more than a single appointment. Gathering information from the people around your child gives a far more accurate result than relying on one snapshot — and because it all happens by telehealth, it is easy to pull together from home.
We only ever seek this information with your consent, and we explain what we are asking for and why.
- Reports or observations from teachers about learning, attention and behaviour
- Existing school reports, individual learning plans or previous assessments you already have
- Observations from parents and carers across everyday routines
- Relevant developmental, medical or family history you choose to share
What the telehealth pathway looks like
Book online
You start by sharing some details about your child and what prompted you to look into an assessment. It all happens online — there is no commitment to a diagnosis at any point.
Gathering the full picture
We send through questionnaires for parents and, with your consent, for school, so the assessment is built on more than one perspective.
The telehealth appointments
Your child meets the psychologist over secure video, and you have your own time to talk — all from home, anywhere in Australia. Where ADHD is identified, a psychiatrist is involved to confirm the diagnosis and look after treatment.
Diagnosis, plan and ongoing care
You receive a clear, plain-English explanation of the findings and recommended next steps. Where ADHD is identified, a psychiatrist confirms it and works with you and your GP, in shared care, on a plan and ongoing telehealth reviews.
Reports and school support letters, worded carefully
Where it is clinically appropriate, your child’s report can include practical recommendations and, if helpful, a letter to support reasonable adjustments at school.
These letters describe your child’s needs and evidence-based supports in measured, professional language. They are written to inform a conversation with your child’s school, not to guarantee any particular decision, which always rests with the school.
- Practical, plain-English recommendations you can actually use
- A school support letter where clinically appropriate, with your consent
- Carefully worded so it supports, rather than overstates, your child’s needs
- Designed to open a constructive conversation with teachers and school staff
Care built around your child’s age and needs
Assessing and caring for children and teenagers calls for extra care. The psychologist leads the in-depth assessment, while diagnosis and treatment decisions are made by your psychiatrist with paediatric factors front of mind — always in shared care with your GP, and with a paediatrician where that is the right person to involve.
Where treatment is discussed, it is a clinical decision your psychiatrist makes after a proper assessment, weighing what is appropriate for a child or young person. We never promise an outcome, and an honest “no” is a valid result.
- Care shaped around your child’s age, development and family situation
- Treatment, which your psychiatrist may discuss where clinically appropriate for a child or teen
- Shared care with your GP, and a paediatrician where that is the right next step
- Honest about scope — not every child assessed will meet ADHD criteria
Take the first step for your child
Book online and we will help you understand the right next step for your family. A real Australian team of psychologists, psychiatrists and GPs, all by telehealth — no pressure, and no assumptions about the outcome.