A clear path, one step at a time
ADHD assessment can feel confusing before you start. Here is exactly what happens — book online, meet your Australian team of psychologists, psychiatrists and GPs by video, and get a plain-English outcome — all by telehealth, from home, anywhere in Australia.
What this pathway is — and what it is not
Our pathway is a structured, telehealth process delivered by a real Australian team. A psychologist leads the in-depth assessment to understand whether ADHD may explain what you are experiencing; where ADHD is identified, a psychiatrist confirms the diagnosis and looks after treatment; and your GP is part of shared care. It all happens by secure video, from home.
It is not a guaranteed diagnosis, and it is not a shortcut to medication. Not everyone who is assessed will meet the criteria for ADHD, and that is a normal and valuable outcome. Where ADHD is identified, treatment — which your psychiatrist may discuss with you where clinically appropriate — is a clinical decision made after a proper assessment, never automatically.
If you are in crisis or need urgent help, this service is not the right place. Please contact your GP, call Lifeline on 13 11 14, or call 000 in an emergency.
Your assessment, step by step
You stay informed at every step. You will always know what is happening next, what it costs, and what your options are — and it all happens by video, from home.
Book online
You start by telling us a little about yourself or your child through a short, secure online form. There is no obligation and no payment at this stage. We use what you share to confirm telehealth is a good fit, and to match you with a registered psychologist suited to your situation. If we are not the right service for you, we will say so and point you towards one that is.
Intake and preparation
Once matched, we send you a clear intake pack: what the assessment involves, what it costs, and any questionnaires to complete beforehand. For adults, this may include validated rating scales and a short history. For children and teens, we usually gather input from a parent or carer, and — with your consent — sometimes from a school. Completing these before your appointment means your time with the psychologist is spent on what matters most.
Your telehealth assessment
You meet your psychologist by secure video for a structured clinical interview — from home, anywhere in Australia. No waiting rooms, no travel. This is a calm, unhurried conversation about your history, your day-to-day experiences, and your goals. The psychologist draws on your questionnaires and history to build a full picture. There are no trick questions and nothing to revise for — you only need to be honest about your experience.
Diagnosis, plan and ongoing care
Your psychologist reviews the full picture and gives you a clear, plain-English outcome of what was found and whether ADHD criteria were met. Where ADHD is identified, a psychiatrist confirms the diagnosis and works with you on a treatment plan; from there you have ongoing telehealth reviews, in shared care with your GP. Where ADHD is not the explanation, you still receive a clear summary and practical next steps. We walk you through all of it, so nothing is left unclear.
How each video appointment feels
From home, no waiting rooms
Every appointment is by secure video, so you join from wherever you are in Australia. No travel, no waiting rooms — just a quiet space and an internet connection.
Calm and unhurried
Appointments are scheduled with enough time to talk properly. You will not be rushed through a checklist, and you can take breaks if you need them.
Private and confidential
Your information is handled with care and kept confidential, in line with Australian privacy law. You control who else is involved, such as a school or your GP.
Honest about scope
There are no wrong answers, and nothing to catch you out. We will be straight with you about what an assessment can and cannot tell you, and about what comes next — including when ADHD is not the explanation.
What to bring and how to get ready
A little preparation helps your psychologist make the most of your time together. You do not need anything formal — just whatever helps you describe your own experience clearly.
- Any questionnaires or rating scales we send you, completed before your appointment.
- A few notes on what prompted you to seek an assessment — examples from work, study, home or relationships are useful.
- Relevant history if you have it: old school reports, previous assessments, or letters from other clinicians (helpful but not required).
- For a child or teen, input from a parent or carer, and — with your consent — any school feedback you already have.
- A list of any current medications and the name of your regular GP, if you have one — your GP is part of shared care.
- A quiet, private space and a stable internet connection for your video appointment.
How long things take
We aim to keep the pathway moving without rushing the parts that matter. Exact timing depends on clinician availability, how quickly intake questionnaires are returned, and whether input from a school or other clinician is needed.
The figures below are general placeholders only and must be confirmed for your situation before you rely on them.
- From booking online to being matched: typically [X business days — placeholder].
- From booking to your telehealth assessment: typically [X weeks — placeholder], subject to availability.
- The video assessment itself: usually [X minutes — placeholder], sometimes across more than one session for children and teens.
- From your assessment to your written outcome — and, where ADHD is diagnosed, a psychiatrist review: typically [X business days — placeholder].
What happens next
Finishing the assessment is not the end of the conversation. Where ADHD is diagnosed, your psychiatrist stays involved — leading treatment and ongoing telehealth reviews, in shared care with your GP.
- You receive a clear, plain-English outcome explaining the findings.
- If ADHD criteria were met, a psychiatrist confirms the diagnosis and leads a treatment plan; treatment is a clinical decision your psychiatrist may discuss with you where appropriate. ADHD prescribing in Australia is regulated and usually managed in shared care with your GP.
- If ADHD criteria were not met, you still receive a clear explanation and, where helpful, suggestions for other supports or onward referral.
- Ongoing reviews happen by telehealth, with your GP involved in shared care.
- You can ask questions about your outcome so you understand your options before deciding anything.
Take the first step
Book online in a few minutes — no obligation. We will confirm telehealth is a good fit and explain exactly what happens next. All by video, from home, anywhere in Australia.